Royal Ride Madrid
Phone: +34 631 103 560
Email: info@royalridemadrid.com
Zero Tolerance Policy
Royal Ride Madrid maintains a strict zero-tolerance policy regarding drug and alcohol use by all chauffeurs operating under its platform.
If you suspect that a chauffeur is under the influence of drugs or alcohol:
- End the trip immediately.
- Contact emergency services by calling 112 (Spain’s emergency number).
- Report the incident directly to Royal Ride Madrid at info@royalridemadrid.com.
All complaints are treated seriously and investigated promptly to ensure passenger safety and service excellence.
Non-Discrimination Policy
Royal Ride Madrid provides transportation services without discrimination of any kind.
Service is offered regardless of:
- Race
- Color
- National origin
- Religious belief or affiliation
- Gender, sexual orientation, or gender identity
- Marital status
- Disability
- Age
- Or any other status protected under applicable European or Spanish law.
Royal Ride Madrid is committed to providing safe, respectful, and inclusive transportation services for every passenger.
Disclaimer
Royal Ride Madrid strives to ensure that all information on its website and applications is accurate and up to date.
However, we do not guarantee the completeness, accuracy, or timeliness of the content provided.
All offers are non-binding and may be modified or discontinued at any time without notice.